CM CycleMiles Reviews

CycleMiles Reviews and Customer Comments

13th March – Hilary

“Best of luck with your new ventures! I’ve enjoyed shopping with you over the years – great selection and brilliant customer service.”

9th March 2020 – Paul

“I am very sorry to learn that you are going into hibernation. I would like to thank you for your great service over the past few years, and hope that you are soon back on the road. I wish you all the very best for the future.”

5th March 2020 – Wilf

“Sorry to hear this. Unlike most marketing emails, yours have been a pleasure to read, so varied and well researched, and often brought a smile. I wish we could have bought more!”

4th March 2020 – Stella

“Just wanted to say how pleased I am with the cards I ordered from you and the speed with which you fulfilled the order. Very impressed.”

2nd March 2020 – Jules

“Just to say thanks for all we’ve bought from you over the years. Our daughter is a mad keen cyclist and uses loads to things that came from you daily in her quest to never be without a bike hidden somewhere in her attire when dressed. Even at school, if you look carefully enough there will always be a bike somewhere. I hope you come out of hibernation sometime but until then it’s been a pleasure……”

2nd March 2020 – Sophie

“We wanted to tell you how great it has been working with you and how much we’ve appreciated your amazing service and dedication to go the extra mile. It has really stood out in today’s retail environment of faceless customer service centres.”

1st March 2020 – Ross

“Just a quick one to say thank you. You won’t remember me but I bought some gorilla cages from you a while back. I stupidly broke one of the plastic mounting bolts and you very kindly sent me a replacement – in fact, not just one, but two. I think about your small act of kindness every time I clip something on to the fork of my bike. Thank you. Shutting down, or hibernating a business, is not an easy decision. I do hope that all is well with you.”

1st March 2020 – Kevin

“Really sorry to hear this – have had fantastic service from you in the past and every product has been well received. Hope whatever you do in the future is a success and thank you for everything.”

1st March 2020 – Mandy

“Hi to you all. I hope you find time for yourselves and to do some of the things you want. You are lively people and fantastic retailers. I will miss you all the very best for the future. Cheers.”

1st March 2020 – Craig

“Dear CycleMiles, I’m not your biggest customer, but value your service and attitude.”

1st March 2020 – David

“Happy hibernation guys! It’s been a pleasure doing business with you. Really hoping you will be back before too long.”

1st March 2020 – Carol

“Thank you so much for all the creative gift ideas, and cycle themed items I have bought from you over the years. I especially appreciated the little hand written notes from Miles tucked into our packages when they arrived. I hope you’re up and running again by Christmas, otherwise where am I going to get my cycle themed Christmas cards? Cycle Tours UK salutes you and we are looking forward to your message to say you’re back in the saddle again.”

1st March 2020 – Anne

“I’ve not been a great supporter as I’m not a great purchaser…..but I have loved everything I have bought from you, and really appreciated your good and friendly service. I wish you a good future, whatever you decide, and look forward to the possibility of seeing you in business again.”

4th February 2020 – Merin

“I just want to say that this was the best customer service I have experienced. So thank you for that.”

20th January 2020 – Carol – UK

“Just wanted to say my cycle themed duvet cover arrived this morning and many thanks for such a prompt delivery. I also wanted to commend you on your sensible packaging. Nice recyclable paper wrap that was a suitable size for the package. So congrats to CycleMiles on your sensible packaging.”

6th January 2020 – Colin – UK

“Many thanks for your excellent service yet again. You were right the monkii B clips suited my Airnimal best.”

6th December 2019 – Kristel – UK

“wow that is great service !!!! Thank you !!!! order placed !”

3rd December 2019 – Joan – USA

“Thank you CycleMiles, you really are the best sales people I have ever dealt with. I remember when I bought cards from you once before, your service was excellent.”

13th November 2019 – Catie – UK

“Thank you so much for including an addition to my order. Excellent products and great service, fast delivery. Highly recommend.”

12th September 2019 – Joe – UK

“Excellent service and fast dispatch.”

11th September 2019 – Kate – UK

“Thank you so much for the cycle wrapping paper – it is fab!”

3rd September 2019 – Carolyn – UK

“The wedding card has arrived and I’m really pleased – it’s PERFECT. Thank you for getting it here on time and for the little gift too.”

27th August 2019 – Jacob – France

“Got my order, perfect! Thanks so much for the extra straps.”

12th August 2019 – Edmar – UK

“Thanks again for the great service. All arrived in time, and unfortunately I didn’t get to use the monkii clip B and cage as planned as my ride was cancelled, but it’ll be great for future rides.”

7th August 2019 – Lachlan – UK

“Hi CycleMiles team, Just wanted to say thanks for the nice message and extra zip ties! Cheers.”

14th July 2019 – Barbara – UK

“Monkii clip B and monkii cage. Brilliant piece of kit. Excellent service, many thanks.”

9th July 2019 – Massimo – Italy

“”"PERFECT”" monkii for Brompton thank you very much!!!”

27th June 2019 – Carmen – UK

“It was such a pleasure carrying out my purchase transaction with you over the phone yesterday. I wanted you to know the little cyclists arrived promptly today. I wanted to thank you from my heart. I am sure I will be back in touch in the future.”

12th June 2019 – Lisa – UK

“Thanks again! I’ve never known such great customer service :)”

12th May 2019 – Gill – UK

“Thank you so much for the super speedy delivery of my Pop Up Greetings Card . The card is absolutely amazing and so perfect to send to our son and wife . . . So wish I had discovered your company before, you have fabulous cards.”

29th April 2019 – Shazia – UK

“Thanks for your great communication and for getting the coasters to me ASAP – they arrived just in time and my friend loves them!”

25th April 2019 – John – UK

“My copy of ‘Wonder Wheels’ arrived safe and well this morning. I can’t wait to read it. Many thanks for processing my order so quickly.”

21st April 2019 – Kathryn – UK

“Thank you for my latest order. As always spot on, love my jewellery and thank you for my gift.”

11th April 2019 – David – UK

“Non-delivery query resolved promptly and efficiently. Monkii cage and monkii clip B are great.”

8th April 2019 – Martin – UK

“Thanks for sending through the extras; really appreciated. I’ve fitted the Monkii clip to my Birdy’s stem with the zip ties you included and all works as it should. The bike fold is unaffected by the presence of the clip, with bottle and cage removed. Many thanks.”

5th April 2019 – Andrew – UK

“Monkii V cage arrived. Thanks for acting quickly. Rough roads/tracks of Lanzarote now hold no fear for our tandem.”

3rd April 2019 – David – UK

“Thanks for the delivery – received this morning as promised. Very good friendly service. I will certainly check with you in future for any ‘bits’ needed. Liked your printed comment about ‘ we know you have a choice of retailers’; how true this is and other retailers ought to go the extra miles also to retain customers! And – I will enjoy a monkii drink in Spain in a few weeks time!”

30th March 2019 – Bob – UK

“Received the replacement. Thank you for a great service all round.”

28th March 2019 – Ben – UK

Thank you for processing the refund so promptly, much appreciated. I’ve been really impressed with the customer service I’ve received from you guys. You add a wonderful personal touch which is refreshing and a pleasure. I’ve attached a picture of my bike. The Monkii cages are looking great! They’ll be two front panniers on as well of course. Thanks again for all of your help.”

28th March 2019 – Edna – UK

“Just to let you know that I am soooo pleased – the card I ordered from you on Tuesday night has just arrived with me. Thank you very much for posting it 1st Class”

25th March 2019 – Heather – UK

“Thank you for the prompt phone call and email – very helpful and excellent customer service :)”

23rd March 2019 – Russell – UK

“hi there would like to thank you for your personal note. It makes a tremendous difference, thank you very much. Cheers bud”

18th March 2019 – David – UK

“Thanks for the change of monkii clip to the monkii clip B. It’s perfect.”

16th March 2019 -Tej – UK

“Given as gift and the receiver really appreciated it. Excellent customer service and fast delivery.”

16th March 2019 - Peter -UK

“Great clip (monkii Clip B). Marvellous service thanks.”

8th March 2019 – Barbara – UK

“Order safely received Miles, thank you for your prompt and kind attention (as always).”

18th February 2019 – Kevin – UK

“Order received next day and fitted on bikes. Perfect! Thank you very much for your excellent customer service.”

13th February 2019 – Martin – UK

“Just a quick note to say thank you for the prompt delivery of the below, arrived in time for Anniversary delivery, well received!
Thank you for the excellent service, good to have found you.”

7th February 2019 – Pat – UK

“Just to let you know the two little cyclists arrived in the post yesterday morning, safe and sound and not looking too weary for their journey. Many thanks.”

6th February 2019 – Helen – Italy

“Thank you so much! Excellent, efficient service and communication.”

6th February 2019 – Jane – UK

“Just wanted to say a big thank you for my small order which arrived safely this morning. My friend will love these bits and bobs as part of her Birthday “stocking fillers” being a mad cyclist in The Netherlands.”

24th January 2019 – Mike – Canada

“I just wanted to send you guys a note thanking you. I received the two (Andrew Pavitt) prints I ordered in the mail today and they are in absolute perfect condition. You did such a nice job packing them. I can’t wait to get them framed and up on my wall. Keep up the good work.”

17th January 2019 – Beth – UK

“I just wanted to say thank you so much for the lovely posters which I ordered at the end of last week to Madam & Adam in Hereford. They arrived this morning and instantly I could tell they had been packaged with such care and the little note was such a personal touch. I will be recommending your website to friends and family and I will be ordering from you again very soon. Such a huge thank you.”

16th January 2019 – Julia – UK

“I just wanted to say thank you for sorting that out for me – the stuff arrived in time for Christmas, and my daughter was very pleased with it all.”

15th January 2019 – Mark – Norway

“Thank you. Very good first order. Extremely helpful. I’ll be back for other things.”

12th January 2019 – Nick – UK

“Excellent and quick service/delivery.”

11th January 2019 – Laurie – UK

“Greetings and thank you for for your prompt service.”

7th January 2019 - Alessandro – Italy

“Tutto perfetto grazie!!”

19th December 2018 – Katharina – Germany

“Thank you for the very fast dealing with my order. The parcel arrived yesterday!
Hope you have a perfect Christmas and very happy new year!”

18th December 2018 – Jen – UK

“just a quick note to say the glasses case has arrived in good time this morning! Thanks for arranging the Special Delivery. The personal annotation on the delivery note was a lovely touch too!”

14th December 2018 – Sue – UK

“Thank you for your excellent service from start to finish. The wooden bike photo frame arrived promptly today. Many thanks and wishing you a very happy Christmas.”

13th December 2018 – Garry – UK

“Thank you for the excellent service.”

13th December 2018 – Stephen – UK

“Many thanks for your great service.”

7th December 2018 – Denise – UK

“Thank you so much for the bicycle photo frame I’m so pleased with it.”

7th December 2018 – Pat – UK

“Just a very quick thank you to say that my order arrived safely this morning and I am delighted with both items. My Welsh husband will appreciate these gifts on Christmas Day. Thank you for the prompt service and I hope to shop with you again. Happy Christmas.”

28th November 2018 – Tina – UK

“Received today, and I love it. Many thanks.”

6th November 2018 – Sharon – UK

“Thank you. Great service….will recommend you!”

2nd November 2018 – Andrea – UK

“Having now discovered CycleMiles and being very impressed with the promptness in delivery and the very good-natured way you’ve dealt with this, I’ll certainly keep an eye on your website and hope to purchase more items in future as my husband is a very keen cyclist . . . and I’m always looking for cycling-themed presents for Christmas/birthdays, etc.”

15th October 2018 – Robin (MBE) – UK

“Miles, received the print today, thanks for the wee note and card. We saw the cards (Andrew Pavitt) in the Watermill Bookshop in Aberfeldy and the print reminded me of cycling around Dunkeld last week.”

27th September 2018 – Mark – UK

“Monkii cage and monkii clip B are great items and great contact.”

26th September 2018 – Paul – UK

“monkii v wedge – Good quality item with quick delivery. Highly recommended.”

26th September 2018 – Amjad – UK

“Excellent. Recommended. monkii clip B and monkii cage.”

24th September 2018 – Tara – UK

“Success all round – the print went down really well. Thank you for making it so easy to sort.”

12th September 2018 – Chris – Canada

“Thank you for your excellent customer service even though it turns out in the end that I am not your customer. Cyclists taking care of cyclists. I like that.”

9th September 2018 – David – Canada

“Hi, just received an awesome mug. Good service! Thank you.”

3rd September 2018 – Jane – UK

“Thank you for your prompt service and extra bookmarks, what a surprise!. They are on the way to The Netherlands to my friend. She lost her cycle bookmark, which she was very fond of, so she will be delighted.”

2nd September 2018 – Ana – UK

“If you desire to have one of the monkii products for the first time, I would recommend buying the package: monkii clip B + monkii cage. And most important: wonderful staff!”

31st August 2018 – Thomas – Germany

“I thank you for the fast delivery and the sticker :-)”

22nd August 2018 – Kathryn – UK

“Thanks for my order quick as usual and all items perfect. Thank you for my gift I love it.”

18th August 2018 – Lee – UK

“monkii cage. First class product and super quick delivery thanks again.”

18th August 2018 – Darren – UK

“Just to say thank you for the swift delivery of the sock box set. They will be part of a gift to friends who I start to teaching to ride a bike on Thursday. I think my wife will be looking to buy from you in readiness for christmas too.”

15th August 2018 – Lee – UK

“Great item, monkii clip B and cage, thanks miles”

14th August 2018 – Jocham – Netherlands

“Miles was quick to reply to questions,he helped me find the right monkii cage :)”

4th August 2018 – Moshe – Israel

“Monkii cage and Monkii Clip B – Perfect”

30th July 2018 – Ray – UK

“I”ve used Cyclemiles before and the same service, excellent.”

27th July 2018 – Bridget – UK

“Just wanted to let you know that the print arrived this morning and its amazing – thankyou so much for making it such an easy purchase and I’m certain we will be back to buy more! Thanks for all your help.”

26th July 2018 – Richard – UK

“The monkii v cages are great My bike is set up mostly for bike packing. Best thing about these is the velcro holds up to 1.5l whereas a regular cage probably 750ml max. These might not be idea for easy access (drinking whilst moving) But I have managed the few times I have tried. Looks aren’t everything but these also look great.”

25th July 2018 – Angus – UK

“Just received the coasters. Delighted with them. Love the free book maker.”

7th July 2018 – David – UK

“Monkii stuff looks well made. V easy to fit, unable to comment on durability yet”

7th July 2018 – Dawn – UK

“Monkii Clip B and monkii cage. Wonderful item, speedy delivery, A+++++”

5th July 2018 – Mark – UK

“1st Class, Fast post & Nice quality item (monkii V wedge). Very Happy, thanks AA+++++++++++++”

19th June 2018 – Alberto – Italy

“Perfect, thanks. Monkii V cage”

12th June 2018 – Karen – UK

“fits any size bottle to bike, good product. best bottle cage ever.”

27th May 2018 – Gavin – UK

“Happy ‘monkii’ customer”

24th May 2018 – Omah – UK

“Miles is very courteous and professional. Upgraded my monkii clip for my Brompton. Even called me to explain why. Will deal with again.”

23rd May 2018 – John – UK

monkii Clip B & monkii Cage “Ideal. Very quick delivery and well packed.”

17th May 2018 – Bob – UK

“Just a quick note to thank you for the very quick dispatch of the gifts we ordered. We are thrilled with them all, they are for our eldest grandson who will be eighteen in June, he is a very keen cyclist and works at Mammoth cycles in Stafford at the weekend. As part of his present from his Dad & Mum he is off too the Alps cycling for two weeks with a team from the store. I know he will be very pleased with these gifts from his Grandma and I. With many thanks, and just to let you know you will also be apart of his special day with these beautiful gifts.”

3rd May 2018 – David – UK

“Thank you very much. They arrived safely and they look great.”

2nd May 2018 – Pete – UK

“Monkii clip B and monkii cage. Excellent – many thanks.”

27th April 2018 – Paul – UK

“monkii cage. Great item. Thank you.”

24th April 2018 – Birgit – UK

“Thank you for delivering my order so quickly! Everything is just as I had hoped for!”

20th April 2018 – Gordon – UK

“Didnt get the chance on the phone to thank you for your concern and for steering me in the right direction with my order. To be honest it was very refreshing to do business with someone that cares about the customer and goes that little extra to make sure they are happy. Thank you very much. Was a pleasure doing business with you, rest assured I will be telling everyone about you business.”

29th March 2018 – Shelagh – UK

“Order received. Very pleased. Thank you.”

28th March 2018 – Jane – UK

“Zoe and team, my exciting parcel arrived this morning and as usual everything is just lovely. Thank you and roll on Spring!”

22nd March 2018 – Jurgen – Germany

“Super gelaufen! Wirklich Spitzte!

14th March 2018 – Kathryn – UK

“Thanks for my items. Quick and lovely as usual.”

5th March 2018 – Alex – Germany

“Sehr gut, danke!”

26th Feb 2018 – Craig – Saudi Arabia

“Thanks again for your attention to detail and customer care.”

26th Feb 2018 – Neus – Spain

“Thankyou very much . . . Great seller and great communication.”

15th Feb 2018 – Carly – UK

“The coasters are lovely, thank you very much. Nicely packaged too.”

11th Feb 2018 – Valerio – UK

“Grazie mille buon prodotto e consegna rapida.”

8th Feb 2018 – Denise – UK

“Thank you for the gifts, they arrived safe and sound. Thank you for your kind words, will keep you informed and hopefully buying more from you in the future.”

6th Feb 2018 – Brian – UK

“Thank you for your prompt delivery. Packaging was good and the coat hook looks great.”

3rd Feb 2018 – Curtis – USA

“The mug arrived perfectly. It’s very nice. I’m sure my friend will be very happy when she receives it. Thank you! :)”

22nd Jan 2018 – Bronwen – UK

“CycleMiles, love your service and yes I spoke with J and we had a good laugh about you being on the phone with her and emailing me at the same time. We’re very impressed with your service, wish there were more out there like you.”

5th Jan 2018 – Lisa – UK

“I received my parcel today and wanted to write to say thank you very much. Firstly for the quick delivery and great quality of the products and secondly for my extra card.”

14th Dec 2017 – Terry – UK

“Just to thank you for the very prompt delivery of my daughters mug. I just know she will love it, (all over again). Have a very happy Christmas.”

13th Dec 2017 – Julie & Bryan – UK

“Thanks for the personalised delivery note – so impressed with your website and the range of great things on it.
Particulary intrigued by the limited edition prints as i’m a bit of a collector on the quiet.”

16th Nov 2017 – Christine – UK

“Just to let you know my order arrived safe and sound this morning and very nice everything is too. Thank you for your help with my payment. Looking forward to ordering from you again.”

7th Nov 2017 – Joan – USA

“I was delighted with my cards, exceeded all expectations, and arrived so quickly. Many thanks.
This is the second time I have bought from you and will no doubt continue to do so.”

26th Oct 2017 – Emma – UK

“fantastic comms and lovely personal touches in package :) thanks!”

24th Oct 2017 – James – UK

“I would like to take this opportunity to thank you for the call and really appreciate you’re advice on the gorilla clips, I would like even more so to thank you for upgrading the order without extra charge or hassle that is something that doesn’t happen very often in this day and age and it is great to see you going that extra mile to help your customers… I cannot thank you enough and look forward to doing more business with you in the future ! Topman and top service !”

19th Oct 2017 – Nikki – UK

“Just wanted to say the parcel arrived safely – so thanks for the speedy service!”

18th Oct 2017 – Alun – UK

“Falling Leaves print looks great. Pass on my appreciation to Andrew. I am sure my dad will be delighted!”

30th Sept 2017 – Craig – UK

“Nice website, and a refreshing sales attitude.”

30th Sept 2017 – Charles – UK

“Love your stuff, will be shopping again.”

28th Sept 2017 – Cheng – Hong Kong

“Speedy delivery and caring to customer service . Excellent! Thanks again !”

22nd Sept. 2017 – Bob – UK

“Thanks for the replacement – appreciate the service levels that you always provide.”

21st Sept. 2017 – Jayne – UK

“Thank you for your excellent service, very pleased with the cards and will most certainly be a returning customer.”

20th Sept. 2017 – Daniel – Singapore

“Prompt and clear with replies. Fast int’l shipping as well. Thank you so much.”

15th Sept. 2017 – Lynda – UK

” I do love the items that you stock for cyclists, my favourite online shop to go to.”

15th Sept. 2017 – Kathryn – UK

“. . love everything. Christmas shopping has begun. Could you also let me know when the bike hand towels are back in stock as I love the bath ones. Thanks again so quick and amazing quality.”

7th Sept. 2017 – Tracy – UK

“Very quick post and very happy with monkii V cage. 5 star thanks.”

2nd Sept. 2017 – Keith – UK

“Wow suoer-fast delivery quality item (monkii Clip B & monkii Cage). Postage could be slightly cheaper? Thanks.”

26th August 2017 – Elcin – UK

“Amazing item, a perfect gift… and fantastic service. I ordered Friday evening- the next morning I got the parcel! Many thanks!”

20th August 2017 – Ant – UK

“Quick delivery. Good quality and the first bottle carrier to fit a Brompton well.”

20th August – Sergio – Italy

“monkii clip B + monkii cage, perfect, smooth and fast.”

17th August 2017 – Ziggy – UK

“Many thanks! I am delighted with the socks – they tick all the boxes – supporting a small local business, ethical, stylish and very comfy. (And got here very quickly!)”

15th August 2017 – Felix – Malaysia

“We had small issue and Miles attended to it in lightning speed. A+ service.”

14th August 2017 – Steffen – Germany

“Thanks for processing. Received the gorilla cages and gorilla clips. All great!”

14th August 2017 – John – UK

“Thanks for all your help in finding a good solution for me, it is much appreciated! Really excellent service.”

8th August 2017 – Steve – UK

“Received my order in less than 24 hours. FANTASTIC service. Thank you very much.”

2nd August 2017 – Faizal – Brunei

“Excellent service. Highly recommended.”

29th July 2017 – Helen – UK

“Wow – you are absolute stars!!! The cushion arrived the next day in time for me to give it to my brother (mad cyclist who supports sheffield wednesday – the owls!!) He loves it!!! Thank you so much for getting it to me so quickly.”

23rd July 2017 – Eileen – UK

“Received my card and pleased with purchase and thanks for your kind wishes, your customer service is second to none, will recommend your site to all my friends and hopefully be back to purchase again.”

14th July 2017 – Linda – UK

“Many thanks for your superb service! I’m sure we’ll use you again. The pin is now on my husband’s yellow fleece!”

11th July 2017 – Anna – UK

“Thank you for refunding the card that’s really kind of you and for your help, your customer service has been great.”

30th June 2017 – Ian – Australia

“The very best!” (monkii clip)

15th June 2017 – David – Belgium

“I’ve picked up my parcel and want to thank you for the note, the spare zipties (they’re coming handy) and your quick reactions!”

13th June 2017 – Jonathan – UK

“Thought I had to write to let you know the monkii clip B (Brompton) arrived yesterday and was fitted without any issues. It looks the business and fits the look of the bike so well . . Thank you from a very happy customer.”

26th May 2017 – Stephen – UK

“Perfect, great communication and speedy delivery. Thanks!”

22nd May 2017 – Peter – UK

“Hi Miles, Thanks again for the great customer service.”

14th May 2017 – Chris – UK

“Really fast delivery of product and a nice personal note on the invoice. Great service. Very happy….”

11th May 2017 – Benoit – France

“parfait à recommander”

6th May 2017 – Peter – UK

“Thank you for the refund and the cards which arrived safely today. It was very kind of you to enclose the additional card which was one I did have my eye on. I had an accident whilst leading the club ride a fortnight a go and am laid up for a little while, so whilst buying a birthday card for my best friend, I thought at the same time I would cheer myself up and buy some cards,prints, pictures for myself ! It also looks like I have permission for some of them to be framed and put on the wall ! I hope business is going well for you – from where I sit you have a great company going!”

2nd May 2017 – Andrew – Australia

“monkii V cage. The seller’s service exceeded my expectations. Thank you”

25th April 2017 – Allison – UK

“Phew! Thank you so much for your excellent customer service, very much appreciated.”

27th March 2017 – Samantha – UK

“The replacement has arrived and looks to be in perfect condition, many thanks for your prompt response to my issue.”

24th March 2017 – Stuart – UK

“Many thanks Miles! The clip etc arrived on Wednesday – brilliant service! It’s on my Brompton now!”

8th March 2017 – Byron – UK

“Just got my bags and i am very pleased. Oh! and i shared the Haribo with my dog so he is also pleased.”

6th March 2017 – Erwin – Germany

“Alles bestens, völlig reibungslos, gerne wieder.”

1st March 2017 – Irving – Mexico

“The Package arrive in time and safe. Appreciate the help and service. I totally love the cases and the mug!:) I definitely will buy more products soon. Thank you!”

26th February 2017 – Tim – UK

“monkii V cage. Great product, great price. Great delivery and communication.”

19th February 2017 – Alexandra – UK

“Spoke to a fab chap on the phone. Huge thanks!”

16th February 2017 – Trevor – UK

“Just fitted the gorilla clips to my forks, spot on!”

8th February 2017 – Kevin – UK

“Pleased to say the new bag arrived today…….please accept this email as a personal THANK YOU for resolving my issue with no fuss and within a very short timescale…..I really do appreciate it and it is a great example of fantastic customer service.
Look forward to dealing with you and the store in the future and thanks again for all your help.”

24th January 2017 – Ivan – Italy

“Miles, Order is delivered!! Great was a big pleasure buy from you. Also thank you for good note.”

23rd January 2017 – James – Australia

“Just to let you know the package arrived this morning (24th) and they are sweet little figures. Now to paint them up in my dad’s old cycling colours.

Thanks again for wonderful service and I look forward to perusing the rest of the items on your site.”

12th January 2017 – Joanna – UK

“Before Christmas we ordered wooden bicycles to hang on Christmas tree from Cycle Miles. We gave them to our volunteers as a ‘thank you’ gifts and they were delighted. You also gave us extra bikes in the hearts which we were very thankful for. They also went to our volunteers.

I just wanted to say ‘thank you’ for your kind gift and in a way support to our charity. We thought that the decorations were really lovely and spot on Christmas gifts for cyclists. We’re looking forward to seeing also a tandem and other adapted cycles shapes in the new year.

And we’ve spread the word about cycle miles among our staff, because we think you sell really lovely things!”

4th January 2017 – Caroline – UK

“Thanks a lot for resolving this so quickly, the excellent service is appreciated.”

30th December 2016 – Rachel – UK

“Thank you so much for resolving my issue so promptly. The peloton mug arrived yesterday as promised.”

23rd December 2016 – Daniel – UK

“Great item,very fast delivery, highly recommended”

22nd December 2016 – Steve UK

“Thank you! Merry Christmas to all at Cyclemiles!

18th December 2016 – Stephanie – UK

“Thank you for the tandem Santa and Snowman (and haribos)! Happy Christmas!”

17th December 2016 – Pauline – UK

“A belated thank you for excellent service and wonderful products!”

12th December 2016 – Rosie – UK

“Just received my Xmas cards and love them, great size and really good value, and thank you for handwritten note.”

8th December 2016 – Gillian – UK

“In a world where people are quick to complain, I thought I would share my thoughts with you regarding my recent purchase.

I purchased the book 100 greatest cycling climbs as a Christmas gift for my husband who is a keen cyclist. It arrived very promptly which was my first impression of your company. Then, the delivery note had “Merry Christmas Gillian from Zoe” hand written on – I thought this was lovely! Finally, when I opened the book to have a quick flick through, I found a bookmark – again, I thought this was lovely! Not much but it made me smile and made me feel like a special customer.

I wanted to take a moment just to say “well done and thanks”

3rd December 2016 – Janet – UK

“What fantastic service! Ordered Friday afternoon, arrived Saturday. And sweeties too! Thank you.”

26th November 2016 – Carol UK

“I would just like to thank you for your great service. The socks I ordered arrived this morning well packed and well presented after only ordering them Thursday I look forward to dealing with you in the future.”

24th November 2016 – James – UK

“Just a quick note to say thank you to CM and in particular Zoe for fast delivery – and the handwritten Christmas wish! Top tier service and operations – very happy customer and many thanks!:)”

20th November 2016 – Joanna – UK

“Thank you for the quick delivery and Extra gifts – All are great!”

16th November 2016 – Meraid – UK

“Package arrived safely. Thank you for the extra bits and bobs. Very much appreciated.”

14th November 2016 – Robert – UK

“1st class, arrived the next day, brilliant!”

12th November 2016 – Christine – UK

“Thank you very much for my delivery received today and your lovely note inside. Socks will be used as part of prizes for achievement awards at our cycling club’s early Christmas party next Friday.”

2nd November 2016 – Kathryn – UK

“Thank you so much for my lovely items. All are just as I wanted and are excellent.”

1st November 2016 – Carol – UK

“Miles, the cards arrived today! Many thanks for your prompt attention and excellent customer care. Greatly appreciated. The cards are wonderful. I will be back!”

28th October 2016 – Wendy – UK

“I have received the racing bike key ring. Very nice – it will be part of my grandson’s Xmas gifts. Thanks for a great service, much appreciated (and I enjoyed the sweeties).”

25th October 2016 – Elizabeth – Germany

“Thank you for the great and proactive service, your e-mail for support was exceptional!”

20th October 2016 – Matt – UK

“Recently ordered a Bicycle Salt and Pepper pot. Just wanted to say great item. Great service. Speedy delivery.  Well packed. Love love love the personal touches of bookmark, sweets and handwritten note. Keep it up ;)

19th October 2016 – Charles – UK

“Thank-you CycleMiles. Lovely print and brilliant service!”

18th October 2016 – Susanne – UK

“Just to say thank you the prompt despatch of items and nice note inside! It’s lovely when a customer is looked after, even in a small way, so hope to order from you again”

7th October 2016 – Aline – UK

“Thank you for your very kind response. Thank you so much for offering to send another one out at such short notice. I actually just received the package this morning! Thank you again for your very good customer service!”

29th September 2016 – Julian – UK

“Just to say that I am absolutely delighted with my print and very much appreciate your great customer service. I will definitely visit your website in the future and will recommend to friends and family…”

27th September 2016 – Michelle – UK

“Thanks very much for your excellent service and prompt efficient delivery. I love the bike sculpture – it’s a perfect present for my cycle mad husband!”

15th September 2016 – Rachel – UK

“Thank you. Brilliant customer service. We’ve just discovered your website and it will be great for a cycling mad family!!”

14th September 2016 – Derren – Australia

“Thanks that’s great service nice job!”

13th September 2016 – Rupert – New Zealand

“Great service!! Yes it’s a gift for my mum!”

12th September 2016 – Jules – UK

“Great items (monkii cage and clip), very helpful shop, thanks for everything 5*”

8th September 2016 - Jarupong – UK

“Monkii cage and clip, great products, hope to deal with you again.”

7th September 2016 – Kevin – UK

“Just received my Penny Farthing Sculpture. It is perfect thank you very much. It is a gift for a guy called Cyril (neighbour) who will shortly be 90 years old and has cycled for much of his life, always alongside his lovely wife. They have been married for over 60 years. He may never have got one but I also got him a yellow jersey. Thank you so much.”

5th September 2016 – Charles – Switzerland

“Very Fast Delivery, Nice Communication = Perfect Transaction. Thank you.”

4th September 2016 - Sorravoot – Thailand

“Fast ship. Very good.”

30th August 2016 – Kathryn – UK

“Thanks so much for my order x I love all my goodies most for Xmas presents . I love my gift too”

30th August 2016 – Derek – UK

“I am happy that I have a flexible and reliable way to carry tools and drinks in a variety of containers (using monkii’s and a gorilla) – Thanks for your help and advice on the way.”

30th August 2016 – Charles – Switzerland

“Very Fast Delivery, Nice Communication = Perfect Transaction. Thank you.”

29th August 2016 – Tom – Thailand

“fastship very good”

27th August 2016 – John – UK

“Thanks again for the sharpest of services! Also, please start a “time bending postal service”… It’s the only thing that’ll beat your current prompt dispatches!”

26th August 2016 – John – UK

“Keep up the good work folks! All hail the Monkii.”

15th August 2016 – Linda – UK

“Everything lovely thanks.”

15th August 2016 – Marius – Germany

“friendly contact after problem with international shipping and a free gift!”

13th August 2016 – Ulrich – Germany

“Monkii cage. Fast delivery, perfect item!”

8th August 2016 – Roger – UK

“Recommended. Monkii v wedge works well.”

8th August 2016 – Steve – UK

“I recently ordered a superb travel mug for my partner, as I’d been searching for a cycle related one for ages. Shortly after I placed the order I received a call from CycleMiles offering to include a card with a personal message. Now that’s what I call EXCELLENT service. Thank you.”

7th August 2016 – Paula – UK

“Thank you so much for pulling out all the stops for my order. It all arrived as planned. The items were just as I had hoped and certainly matched up to their appearance in the catalogue. We presented the gifts to our friend at the leaving party and she was delighted. Thanks again.”

2nd August 2016 – Norman – UK

“Monkii V cage. Yes! Everything is awesome!”

26th July 2016 – Elias – France

“I received my package and just wanted to thank you again, You have the best customer service I have ever seen online. I’ll definitely order from you again if I need anything in the future.”

20th July 2016 – Jo – UK

“Just had to say thank you so much for the extremely quick delivery of my order and the lovely note & sweets, it is so much appreciated! Looking forward to shopping with you again soon now that I’ve found you!”

16th July 2016 – Anne – UK

“Thank you so much for your help and patience when I returned the cookbook and bought the coathooks instead. Excellent service, and I am watching your site for other gifts and ideas.”

17th June 2016 – Andrea – UK

“Thank you for sending the Salt & Pepper shakers. My Grand Daughter is really chuffed as they are for Father’s Day, dad is into cycling and his two girls have a competition going to see the most obscure thing they can get him with bikes on.”

13th June 2016 – Nick – UK

“Thanks for your very quick delivery of my jersey – it is indeed lovely! Great service and hopefully I might be able to order another, long sleeve one for the winter soon….”

12th June 2016 – Karen – UK

“I love your website it has fabulous items I wish I had found it earlier, I will definitely be back for Christmas gifts for my son.”

10th June 2016 – Aimar – Spain

“It’s so positive to find that behind such nice place as cyclemiles there’s an even nicer person.”

9th June 2016 – Alessandro – Italy

“Completely fallen in love with your very beautiful store.”

7th June 2016 – Gyles – UK

“Thanks for the postage refund, much appreciated.”

4th June 2016 – Arve – Norway

“I love them! Monkii V cage. The best bottle cage in the world!”

29th May 2016 – Neil – UK

“Just sharing. I needed a bottle cage on my Brompton for RideLondon. Monkii is nice and accessible. Good service with the delivery, thanks.”

27th May 2016 – Chris – UK

“A very helpful guy behind CycleMiles.”

26th May 2016 – Rachel – UK

“It arrived exactly when you said it would. Great service and we love the keyring.”

16th May 2016 – Robert – Norway

“Fast dispatch, perfect thanx!”

15th May 2016 – Alain – Belgium

“Very good service, very quick shipping”

9th May 2016 – Paul – UK

“Nice one…thx”

9th May 2016 – Iain – UK

“I’ve had the Monkii cage and bottle system from you for my Brompton for a long time and think it’s a great solution for Bromptons.”

6th May 2016 – Gayle – UK

“I’d like to say how delighted I am with the goods I received today – Bicycle Doormat and Bicycle Key Rack. These are birthday gifts for my husband who is a very keen cyclist and each birthday/Christmas the kids and I always search for a ‘new bike’ for daddy. We will definitely be using you again, I’m so so pleased with the quality, the value for money, the speed of delivery and how very well packaged.”

21st April 2016 – Shaun – UK

“Nice kit… Quick delivery! TA!”

21st April 2016 – Leanne – UK

“My order turned up today and I am so pleased. Especially with the sculpture, so thank you for suggesting that as a present. Many thanks once again!”

19th April 2016 – Richard – UK

“Quick & easy – thanks.”

15th April 2016 – Neil – UK

“Thank you so much for the prompt delivery of my recent order. I’ve passed on your website details and recommended your service to another pal. Thank you for a very efficient service, and nice hand written note .

13th April 2016 – Mike – Canada

“Very fast overseas shipping! Excellent service! Highly recommended!”

9th April 2016 – Don – UK

“Very impressed with the Gone Riding doormat. Nice little job.”

9th April 2016 – John – UK

“Thanks for your quick delivery, quality products and personal touch which is so rare these days.”

9th April 2016 – Barbara – UK

“Apologies but I’m not very good online but I would like to leave a review for your excellent service and quality gifts.”

5th April 2016 -Lawrence – USA

“Just wanted to say that I’m so glad I found your business. I ordered two gorilla cages last week and even though I failed to order the necessary clips (something I\’ve already remedied), I can tell that I am going to be very pleased with this product. But what I appreciate most is the hand written note on the shipping slip. Nothin over the top, just a simple message wishing me well with my cycling. As someone who works in the customer service industry I truly appreciate the personal touch. That, in addition to the timely shipping and quality product, has made me a loyal customer from across the pond.”

31st March 2016 – Katy – UK

“I just wanted to email and say thank you – I ordered The Grand Tour Cookbook from you which arrived today and it’s great and arrived so quickly and well packaged. My brother in law will be delighted as it’s a birthday gift for him. You have a great shop range so I am sure I will be back for other things in the future.”

24th March 2016 – Sarah – UK

“Just wanted to send a message to say how much I love your products and enjoy receiving your parcels. The customer service you provide is fantastic.”

23rd March 2016 – Mike – UK

“Hi. Thanks very much for doing this. Great customer service.”

22nd March 2016 – Lisa – UK

“Superb service, am over the moon, thank you so much! Thank you again, you’re a life saver!”

17th March 2016 – Henrik – Denmark

“Thanks for your fast reply – that is what I love about shopping at a smaller shop; you actually get a sincere answer when you ask a question. Great.”

16th March 2016 – Kris – Denmark

“Can I just say that this have been an awesome customer experience! :o)”

14th March 2016 – Lizzy – UK

“Just wanted to say thanks for the duvet cover it arrived today and my son is stoked he love’s it. Thanks again.”

10th March 2016 – Anne – France

“That’s amazing service, thanks Miles.”

2nd March 2016 – Shenan – USA

“Got my replacement mug today! Thank you for your excellent customer service!!!”

28th February 2016 – Stephen – UK

“the monkii clip is a fine product and great service..many thanks..”

25th February 2016 – Kathryn – UK

“All my items are amazing. Will recommend to my cycling friends.”

24th February 2016 – Ann – UK

“Many thanks…..the Grand Tour cookbook does look really good. Excellent service, many thanks.”

17th February 2016 – Simon – UK

“monkii mono exactly as described with quick delivery.”

17th February 2016 – Chris – USA

“Sweet! I can’t wait to put my monkii v cage to use!”

13th February 2016 – Kathryn – UK

“Thank you for my order. Everything is perfect and so quick. I love biking with a passion and all the items were for meeee.” I will definitely be reordering in the future.

13th February 2016 – Susan – UK

“Many thanks for sorting out Grand Tours book for me. Arrived safe and in time for Valentine’s Day. Brilliant service.”

10th February 2016 – Paul – UK

“Great item and rapid service cheers.”

5th February 2016 – Sue – UK

“Just to let you know our order has just arrived and the gifts are brilliant. Thank you so much.”

3rd February 2016 – Peter – UK

“Just a line to say thank you for your excellent service. The jersey that I ordered from you arrived two days later. I’m impressed with the style, quality and fit, and I liked the personal touch of a handwritten note. I shall definitely be using your site again!”

15th January 2016 – Hannah – UK

“Thank you very much for excellent customer service and swift replies/refunds I will definitely use your site again and recommend to others.”

14th January 2016 – Andrej – Latvia

“Thank you very much for lovely products and service! Just yesterday have got parcel. I was too impatient :)

12th January 2016 – Susan – UK

“I just wanted to let you know that my order arrived today and the items are perfect for what I needed. Many thanks for your help with getting it to me so quickly.”

4th January 2016 – Anna – UK

“Thank you for the free copy of the Grand Tour Cookbook – you refunded one of the two that I got before Christmas as it was the 100th copy you’d sold. My husband and I both bought other presents from you, and all are fab.”

30th December – Richard – UK

“Fast despatch. Would buy from again!”

20th December 2015 – Paula – UK

Thank you CycleMiles. As you promised, I received the diaries yesterday; thank you very much – they are lovely and in good time to hand to the recipients on Monday.”

19th December 2015 – Alison – UK

My Christmas decs arrived today. They are brilliant. We are two happy and excited festive cyclists. Thanks to everyone at CycleMiles and wishing you a very Happy Christmas and a prosperous New Year.”

19th December 2015 – Keegan – USA

“Received seventy three degrees today, it’s great! Thank you and happy holidays.”

19th December 2015 – Frances – UK

“My parcel arrived today, and I am delighted….such brilliant quick service thank you. Have a fabulous Christmas and I will certainly use your site again.”

16th December 2015 – Jonathan – UK

“Thanks for your help and I will certainly visit your site again and recommend it to my cycling mates. I will post the link to the Grand Tour Cookbook on the cycling chat channel at my work.”

15th December 2015 – Ben – UK My new favourite website for cycling gifts. Here’s what I think.

12th December 2015 – Kate – UK

“The mug arrived safely! Thank you so much for your great customer service.”

10th December 2015 – Jarrod -USA

“Monkii V wedge, works great, smooth service.

4th December 2015 – Alf – UK

“Quick delivery as usual. Thanks.”

3rd December 2015 – David – UK

“Very happy with my monkii cage.”

3rd December 2015 – Rachel – UK

“Hi there, I’ve just received my order and I would like to say how impressed I am with the level of customer service received! Thank you very much- I wish you all this best for this busy season!”

2nd December 2015 – Michelle – UK

“Ordered on Monday. Received The Grand Tour Cookbook on Tuesday. Thankyou for dealing with my order so promptly. No doubt my son will love the book, it looks as if it’s going to be an interesting and inspirational read.”

30th November 2015 – Kelvin – UK

“Great service. Thanks.”

30th November 2015 – Anthony – UK

“The way things should be. Excellent service.”

28th November 2015 – Hilary – UK

“Items arrived today, they were just as I had hoped. They will be winging their way to my daughter in Australia shortly. Thank you for your efforts.”

27th November 2015 – Ann – UK

“Thank you for my order. Prompt service. I’m now planning my tour down through France. Merry Christmas.”

26th November 2015 – Rachel – UK

“Thank you for my lovely order which arrived today.  Ironically I don’t do any cycling myself but know lots of people who do and it’s great to be able to buy them such unusual gifts.”

23rd November 2015 – Phil – UK

“Many thanks, and 10/10 for your good service.”

17th November 2015 – John – UK

“Just to confirm that my print arrived this morning and I am delighted with it. It looks even better in real life. Thanks for the great service.”

15th November 2015 – Thomas – Germany

“Very friendly shop and very fast shipping to Germany, Product is superb!”

13th November 2015 – Amanda – UK

“Thank you for your very prompt delivery of my order. All the items are lovely. Thank you for such good service.”

13th November 2015 – Sylvain – Canada

“Fast delivery!”

10th November 2015 – Pam – UK

“I would like to say a big thank you for the speed in which my order was despatched. I ordered on Friday and had it 12.30 the following day. Excellent. I will share with my friends.”

9th November 2015 – Mandy – UK

“Oooohhh Bow tie. Irresistible.”

8th November 2015 – Carey – UK

“Thank you for the swift delivery of The Grand Tour Cookbook I ordered on Friday. It really is a lovely book. It has just arrived complete with the Haribos! Hmmm wondering who gets to eat them! Me now or my son at Christmas ha ha!”

7th November 2015 – Clare – UK

“Thanks for combining my two orders into one package and refunding me the postage.”

28th October 2015 – Irene – UK

“Thanks so much for the swift service, the gifts are lovely and I am sure my daughters partner will be delighted with them.”

25th October 2015 – Louw – UK

“monkii mono. Good product.”

24th October 2015 – Bruce – Scotland

“Good service. Refund of xs postage without asking.”

14th October 2015 – Hung – USA

“I find these products (monkii cage) very useful on my travel tandem with S&S couplers and folding bike since I do not have to undo the cage everytime I break apart the frame or fold.”

12th October 2015 – Alison – UK

“Thanks CycleMiles, marvellous. Great service as usual!”

9th October 2015 – Elaine – UK

“The Grand Tour Cookbook is fabulous! Thank you for all the little extras and wonderful service.”

5th October 2015 – Elizabeth – UK

“Promptly delivered in excellent packaging + a nice personal touch from the seller.”

5th October – Greg – UK

“First class shop and a great item.”

2nd October 2015 – Beth – UK

“Superb service and communication with super speedy delivery; excellent and unusual products (love my new monkii products); extra special and personable touches i.e. Hidden Haribo sweeties. + handwritten personal message on packing slip.”

6th Sept 2015 – Steven – UK

“Excellent service, fast delivery and good value. Nice touch with the Haribos!”

18th August 2015 – Jo – UK

Thank you for sending The Grand Tour Cookbook so quickly. It’s even better than I hoped. It arrived on my birthday as promised. Thank you for the birthday card too, it was very sweet of you.”

16th August 2015 – Stephen – UK

“Excellent service, fast delivery and monkii V wedge good value. Nice touch with the Haribos!”

27th August 2015 – Linda – UK

“I just wanted to write a quick thank you for the very quick delivery and excellent service on the products I ordered earlier this week. It was so unexpected to have someone phone to ask whether what I’d ordered was a gift so the delivery note could be excluded and the speed at which the delivery arrived was impressive. The products themselves look great. I couldn’t be more pleased!”

24th August 2015 – Fenner – UK

“Just a quick email to thank you for the quick delivery of my recent order – I appreciate the service and the protective packaging used. The Monkii V cage seems to be the ultimate bottle cage because they are just so versatile and can hold a variety of kit. For example, at the weekend I was able to carry a Nalgene 1L bottle in the front one and my first aid kit in the vertical one. The fact that they are interchangeable between bikes is also a real bonus. I think these are about as close to the ‘perfect’ bottle cage as I am ever likely to find!” Thanks again for the great products and service!”

17th August 2015 – Paul – Ukraine

“Well, that was a nice surprise. Right after I’ve answered your email, the postman has delivered the parcel. Thank you again. It has been a pleasure dealing with you.”

7th August 2015 – Rupert and Kate- UK

“Thanks for the key rack which we love. We also appreciate the personal touch provided by your company.”

6th August 2015 – Scott – UK

“That is a shame, but thank you for letting me know. That is a kind gesture, thanks again. Excellent communication and customer service, lots of companies need to catch up with you.”

6th August 2015 – Nicola – UK

“I just wanted to say thank you for my order which arrived today. I appreciate the swift delivery – the boys will love their new lunch bags! Thanks also to Zoë for her lovely note in the package :-)”

1st August 2015 – Jonathan – UK

“Thank you so much for the fantastic Andrew Pavitt print and the kind letters and cards. I love the print and it is now at the framers ready to go up! Also, thank you for taking such great care to make sure it was mounted exactly how I wanted.”

27th July 2015 – Angela – UK

“Many thanks for my recent order of 2 lovely photo frames. I am delighted with them and your service. They arrived promptly and were well packaged. Also very happy with the quality. Would definitely use Cyclemiles again.”

24th July 2015 – Julie – UK

“Birthday present for my “cycle mad” husband. I didn’t know where to begin to buy my husband a cycle themed present…. I stumbled across this website… What a treat, so much choice… After choosing a couple of items I placed my order. My husbands birthday was drawing closer and I realised I hadn’t received my order, so I emailed the site. I had an immediate response first by email then by phone. Once we had established that the Royal Mail had lost my parcel, I started to panic as the impending Birthday was now just days away. Miles immediately calmed me down and offered to resend the parcel via a tracked courier… It arrived the next day. I cannot thank Miles enough… Not just for his fabulous site and products but for his fantastic customer service, he certainly surpassed all my expectations. I cannot recommend this site enough.”

23rd July 2015 – Ryan – UK

“Thank you very much, fantastic service and very kind of you guys. I’ll highly recommend you in future!”

23rd July 2015 – Simon – UK

“Really pleased with my Monkii cage.”

22nd July 2015 – Sarah – Shetland

“Thank you for another quick reply. I will run the parcel along to the post office this afternoon and get it sent back to you. I must say your customer service is impeccable!

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